Public Utility Commission of Texas

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Contact Us

Mailing Address:

1701 N. Congress Avenue
PO Box 13326
Austin, TX 78711-3326

Physical Location:

William B. Travis Bldg.
1701 N. Congress Avenue
7th Floor
Austin, TX 78701

Phone:

Agency Switchboard: 512-936-7000
Assistance Hotlines: 888-782-8477 or 512-936-7120
Central Records: 512-936-7180

Hours:

Agency Switchboard: 8AM - 5PM, M-F
Assistance Hotlines: 8AM - 4PM, M-F
Central Records: 9AM - 5PM, M-F, Closed Friday Noon - 1PM

Email:

Customer: customer@puc.texas.gov
Central Records: centralrecords@puc.texas.gov


Employment Verifications:

Please send all employment verifications to humanresources@puc.texas.gov. All verifications are completed in writing.


Helpful Agency Information:


Fraud, Waste and Abuse Hotline:

If you would like to report fraud, waste or abuse occurring at the Public Utility Commission of Texas, call the Internal Auditor of the PUC at 512-936-7000 or the Texas State Auditor's Hotline at 1-800-TX-AUDIT.